At your disposal for your questions

FAQs

frequently asked Questions

Maintenance & cleaning

To clean your headcovers, we recommend using a soft, damp cloth to wipe the surface. Avoid using harsh chemicals or abrasive detergents that could damage the material.

Terms of delivery

What are the shipping times for your products?

Delivery times are estimated between 10 to 30 days depending on your country.

Do you ship anywhere in the world?

Yes, absolutely. We ship worldwide.

Where do we ship your product from?

Our offices are located in Switzerland. Our warehouses are established in different countries depending on the product.

Some items are missing from my order, what's happening?

Our products are shipped separately according to your order. For example, if this contains items from two different warehouses, there will therefore be two deliveries. The rest of the order will most likely arrive shortly.

I received a damaged item. What can I do?

We are sorry to hear this. Simply send us an image of the damaged item in question to the email address: hello@teetimecovers.com and we will send you a similar replacement item as quickly as possible.

Where are you located?

We are located in Lausanne, Switzerland.

I still have not received my order. What's taking so long?

We apologize for the delay. Sometimes shipments may take longer than expected due to customs clearance. You can, however, track your order and see where it is at any time. If you still feel you need help tracking your package or would like to inquire about tracking your package, please contact us by email at: hello@teetimescovers.com

What are your delivery times?

Due to high demand, it takes 2 to 3 weeks.

Right of return

We offer a 14-day return guarantee if the item is not suitable for you. If you are not satisfied with your purchase, you can return it to us within 14 days of receipt of the order for a full refund, provided the item is returned in its original condition. original and with its original packaging. Return costs will be the responsibility of the customer.

We do our best to resolve any issues our customers may encounter with their online items. If you still wish to receive a refund on your order, we can of course make the payment, in the event that the appeal is made within 14 days following the date of the order and the product(s) concerned are not on sale. . For more information, please read more about our refund policy.

Do you offer discounts if I purchase multiple headcovers?

Yes, we offer discounts on certain headcovers. When purchasing a full 3 piece set when available, you will only pay the price for 2..

Where is Tee Time Covers located?

We are based in Switzerland in Morges.
Tee Time Covers is a brand of the company RDPQ SARL